Company Information Company Information

Company Information

Message from the President Message from the President

“Henri Charpentier” was a small coffee shop established in Ashiya City, Hyogo Prefecture, in 1969.
Our history began here.
Crêpes lightly simmered in orange juice are flambéed with Grand Marnier.
The flickering blue flames have thrilled the hearts of countless customers and brought smiles to their faces.
Our company name comes from the dessert “Crêpes Suzette,” which captivated our founder.

A single confectionery can bring smiles and happiness to our customers.
The inspiration that led to our founding remains the unwavering foundation of our confectionery, no matter how times change.

And now, more than half a century after our founding,
we have come to realize the even greater potential of confectioneries.

Confectioneries can transcend language barriers and borders.
They can be paired with all emotions.
They can even solve the challenges faced by local communities and producers.
By thinking of each person and delivering confectioneries that are in line with their lives,
we can help create a way of life.

Our new vision is to become the world’s Grande Maison of confectioneries.
Grande Maison means “large house.”
A large house filled with unique brands that influences all ways of life around the world.
With this vision in mind, we believe in the possibilities of confectioneries and continue to expand them.

Company Overview Company Overview

Company Name

Suzette Holdings Co., Ltd.

Representative

CEO Goki Arita

Founded

January 18, 1969
(Henri Charpentier Co., Ltd.)

Headquarters

〒662-0927
Harbor Studio 43 South Building, 5-16 Kubo-cho, Nishinomiya-shi, Hyogo
[ Access ]
(Registered address: 7-10-101 Kinmitsu-cho, Ashiya-shi, Hyogo)

Number of Employees

458 (as of September 2025)

Business Description

Manufacture and sale of confectioneries and bread products, cafe operations, and related services

Affiliated Companies

SUZETTE Co., Ltd.

STUDIO SUZETTE Co., Ltd.

SUZETTE INTERNATIONAL Co., Ltd.

SUZETTE THAILAND Co., Ltd.

SUZETTE TAIWAN Co., Ltd.

back haus IRIE, Ltd.

Flamme Bleue Co., Ltd.

Offices

  • Harbor Studio 43
    • 〒662-0927
      5-16 Kubo-cho, Nishinomiya-shi, Hyogo Prefecture
      [ Access ]
    • TEL : 0798-36-8700
    • FAX : 0798-36-8514

  • Yokohama Riverside Studio
    • 〒223-0059
      2-1-1 Kitashinyokohama, Kohoku-ku, Yokohama-shi, Kanagawa [ Access ]
    • TEL : 045-532-1171
    • FAX : 045-532-1173

  • Ginza Office
    • 〒104-0061
      Yonei Building B1F, 2-8-20 Ginza, Chuo-ku, Tokyo [ Access ]
    • TEL : 03-3562-2723

Number of Stores

  • <Henri Charpentier> 101 stores in total (93 in Japan, 8 overseas)
  • <C Cube> 46 stores
  • <Casaneo> 2 stores
  • <Back haus Irie> 4 stores
  • *As of October 1, 2025
Business Overview Business Overview

Founded in 1969 in Ashiya City, Hyogo Prefecture.
The company started its business selling fresh confectioneries in cafes and for takeout. It now operates the Western confectioneries brands “Henri Charpentier,” which has a wide range of sales channels including department stores; “C³ (C Cube),” which has many stores inside and near train stations; and “Casaneo,” a layered confectionery brand created by the creator of mille crepes. The company also handles “Back haus Irie,” which is popular for its cream buns.

Since the company was founded, it has maintained a system for consistently in-house production, from product planning to sales. Currently, Suzette’s unique know-how is being utilized to expand into various fields, including consulting services for building high-value brands, thereby contributing to the advancement of confectioneries making techniques and the revitalization of the confectionery industry in Japan and around the world.

In 2014, we opened a store in Singapore, aiming to develop a universal brand that spreads Japan’s “Western confectionery culture” not only throughout Asia, but also to Europe, the United States, and the world.

Business Overview Business Overview
History History
  1. 1969
    1. JanuaryFounded Henri Charpentier Co., Ltd.
    2. AprilOpened the first Henri Charpentier store in Ashiya City, Hyogo Prefecture
      (Currently the “Henri Charpentier Ashiya Main Store“)
    3. Henri Charpentier Ashiya Main Store at the time of its founding
      Current Henri Charpentier Ashiya Main Store
  2. 1975
    1. SeptemberOpened Henri Charpentier Kobe Sogo (now Kobe Hankyu) store (the first department store).
      “Financier” is launched, becoming the company’s signature product.
    2. Henri Charpentier
      Henri Charpentier
  3. 1985
    1. SeptemberOpened Henri Charpentier Yokohama Sogo store (first store in the Kanto region)
  4. 1987
    1. MarchOpened new brand “C³” (C Cube) at Takarazuka Seibu Department Store
      (currently closed)
    2. C³(シーキューブ)

      C³ (C Cube) logo at the time

  5. 1997
    1. NovemberOpened Harbor Studio 43 Main Building
    2. Opened Harbor Studio 43 Main Building
  6. 2007
    1. JuneOpened Seaside Center
  7. 2008
    1. SeptemberChanged company name to “H.S. Creation Co., Ltd.”
  8. 2010
    1. AprilOpened Yokohama Riverside Studio
    2. Opened Yokohama Riverside Studio
  9. 2011
    1. MarchExpanded Harbor Studio 43 and relocated headquarters from Ashiya City
  10. 2013
    1. OctoberChanged company name to “Suzette Co., Ltd.”
    2. OctoberSpun off manufacturing division and established “Studio Suzette Co., Ltd.”
  11. 2014
    1. OctoberOpened “Henri Charpentier Dempsey Hill Store” in Singapore
      (First overseas store)
    2. Henri Charpentier Dempsey Hill Store
  12. 2015
    1. AprilGrand opening of “Ginza Maison Henri Charpentier” as a flagship cafe in Ginza, Tokyo.
    2. AprilHenri Charpentier’s Financiers were recognized by the Guinness World Record™ for the highest annual sales volume in 2012.
    3. OctoberOpened the Fukuoka studio (currently closed).
    4. Opened Ginza Maison Henri Charpentier
  13. 2016
    1. AprilBusiness integration with the mille crepe specialty store “eL cafe (now Casaneo)” brand.
    2. JulyOpened the “Henri Charpentier Orchard Central Store” in Singapore (second overseas store).
    3. SeptemberBusiness integration with the “Back haus Irie” brand.
    4. OctoberEstablished Suzette Holdings Co., Ltd. as a holding company.
    5. OctoberHenri Charpentier’s financiers achieved their second Guinness World Record for the highest annual sales volume in 2013.
    6. OctoberOpened the “Henri Charpentier ISETAN The Japan Store Kuala Lumpur” (currently closed) in Malaysia.
    7. Casaneo logo
      Back haus Irie logo
      Annual financier sales recognized as the world's largest
  14. 2017
    1. OctoberHenri Charpentier’s Financiers achieved their third Guinness World Records for the highest annual sales volume in 2014.
  15. 2018
    1. JanuaryNew brand “Casaneo” debuted at Hankyu Umeda Main Store.
    2. SeptemberHenri Charpentier’s financiers achieved their fourth Guinness World Record® for the highest annual sales volume in 2015.
    3. OctoberSeaside Center relocated to Naruohama.
    4. OctoberOpened “Henri Charpentier Vivo City Store” in Singapore.
    5. Seaside Center
      Henri Charpentier Vivo City Store
  16. 2019
    1. SeptemberHenri Charpentier’s Financiers achieved their fifth Guinness World Record for the highest annual sales volume in 2016.
  17. 2020
    1. SeptemberHenri Charpentier’s Financiers achieved their sixth Guinness World Record for the highest annual sales volume in 2017. This marks the first time in the world that they have achieved this feat in the Western confectionery category for six consecutive years.
  18. 2021
    1. AprilOpened the “Henri Charpentier Ngee Ann City Store” in Singapore.
    2. SeptemberOpened the “Henri Charpentier One Hundred AM Store” in Singapore.
    3. OctoberHenri Charpentier’s Financiers achieved their seventh Guinness World Record for the highest annual sales volume in 2018.
      This marks the first time in the world that it has been recognized for a Guinness World Record in the confectionery category for seven consecutive years.
      October 1, the day the record was broken, was recognized as “Ashiya’s World Best Financier Day” by the Japan Anniversary Association.
    4. Henri Charpentier Ngee Ann City Store
  19. 2022
    1. SeptemberHenri Charpentier’s Financiers were recognized by the Guinness World Records for the eighth consecutive year.
    2. Henri Charpentier Ngee Ann City Store
  20. 2023
    1. JanuaryThe Japanese team, led by our company’s Takahiro Komai, took first place in the world at the 18th Coupe du Monde de la Pâtisserie.
    2. MarchOpened the sixth Henri Charpentier store in Singapore at PLQ Mall.
  21. 2025
    1. MayOpened the seventh Henri Charpentier store, Waterway Point, in Singapore.
    2. MayOpened the first Henri Charpentier store, Siam Takashimaya, in Thailand (8th overseas store).
Henri Charpentier Ashiya Main Store at the time of its founding

Henri Charpentier Ashiya Main Store at the time of its founding

Current Henri Charpentier Ashiya Main Store

Current Henri Charpentier Ashiya Main Store

Henri Charpentier Kobe Sogo store

Henri Charpentier
Kobe Sogo store

Henri Charpentier's signature product, the Financier

Henri Charpentier’s signature product,
the Financier

C³ (C Cube) logo at the time

C³ (C Cube) logo at the time

Opened Harbor Studio 43 (Nishinomiya City, Hyogo Prefecture)

Opened Harbor Studio 43 (Nishinomiya City, Hyogo Prefecture)

Opened Yokohama Riverside Studio

Opened Yokohama Riverside Studio

Opened Dempsey Hill store in Singapore (currently closed)

Opened Dempsey Hill store in Singapore (currently closed)

Opened Ginza Maison Henri Charpentier

Opened Ginza Maison Henri Charpentier

Casaneo logo

Casaneo logo

Back haus Irie logo

Back haus Irie logo

Annual financier sales recognized as the world's largest

Annual financier sales recognized as the world’s largest

Seaside Center

Seaside Center

Henri Charpentier Vivo City Store

Henri Charpentier Vivo City Store

Henri Charpentier Ngee Ann City Store

Henri Charpentier Ngee Ann City Store